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Rental Policies & Conditions
Reservations: A minimum of 50% down per reservation is required at time of booking.
Final payment is due in full 45 days prior to arrival.
In the event of cancellation, refunds must be obtained from CSA
Travel Protection (if you elected to purchase travel insurance) and are
subject to their policies and conditions.
To protect against the loss of your rental payments, travel
insurance is strongly recommended. Each
reservation is also subject to a non-refundable $60 reservation fee, a
non-refundable $39 damage waiver and a cleaning fee.
This is taxable at the rate of 12%.
Rental Contract: You will receive a
rental contract via email. Please
read, initial, sign and either fax to 850-934-1801 or scan and email to info@pensacolabeachproperty.com.
Damage Waiver: For standard vacation
rentals, a damage waiver of $39.00 (plus 12% tax) is added to each
reservation and is included in the total quoted to you at booking. The
damage waiver is non-refundable and covers accidental damages to the unit
or its contents up to a replacement cost or repair of $3000.00.
This damage waiver does not cover damages by pets or willful or
gross negligent behavior that results in damages.
Travel Protection Insurance: Travel
Insurance is available through CSA Travel Protection.
This is an optional plan, but we strongly recommend it.
In case of any unforeseen events, this insurance helps protect your
vacation investment. NO
REFUNDS will be given (for cancellations prior to 45 days before arrival)
if you choose not to purchase this coverage.
Questions in regard to CSA Travel Protection can be obtained by
calling 800-554-9839 or reviewing the certificate of insurance on their
website at www.vacationrentalinsurance.com
Cancellation Policy: To prevent loss of
rental payments, we strongly recommend purchasing CSA Travel Protection.
All cancellations are subject to a cancellation fee of $60.00 (plus tax) and travel protection if purchased will all be
forfeited. Your prepaid rent
less the cancellation fee will be returned if the reservation is cancelled
prior to 45 days before arrival. All reservations cancelled 45 days or
less will forfeit the entire advance payment.
Tenants that chose to purchase travel insurance please contact CSA
Travel Protection at 800-554-9839.
Occupancy:
§
The total number of persons allowed in the
property at any time is restricted to the stated limit for each property.
Eviction without refund is the penalty. We are very serious about
maintaining a family atmosphere for the quiet enjoyment of all our guests.
We will rent to family groups and responsible adults only. MINIMUM AGE
REQUIREMENT IS 25 YEARS OLD, AND HE/SHE MUST PHYSICALLY OCCUPY THE
PREMISES FOR THE FULL TERM OF THE RESERVATION. No student groups allowed.
Any reservation made under false pretense will result in forfeiture of
rent and eviction. Identification is required at check-in for all
reservations.
§
No parties, weddings, or gatherings are
allowed without prior written permission from PBP. Absolutely no student
groups or house parties will be tolerated.
§
All accommodations are governed by
appropriate Florida Laws pertaining to Florida Landlord and Tenant Act,
and also Rules and Regulations that are applicable to said premises.
Occupancy of common areas shall be quiet and peaceful so as not to disturb
others. These Rules and
Regulations, where applicable, will be enclosed in your arrival packet
along with any required parking permits and/or pool keys/passes for the
condominium complexes, so be sure to go through them thoroughly.
Hurricane Policy: If a mandatory
evacuation is issued by the
Payment:
- Final
rental payments are due in full 45 days prior to arrival.
- All
payments are due in advance and therefore you will enjoy the
convenience of our Express Check-In Service.
- You
may pay with cash, personal check, traveler’s checks, money order,
Discover Card, Visa, or MasterCard.
Should your personal check be returned for any reason, there
will be a $65.00 returned check fee added to your balance.
- Sorry,
no refunds will be given for inclement weather or early check-outs.
Check-in Procedures: Check-in time is
between 3:00 pm and 5:00 pm on date of arrival.
Check in at the PBP office, not the rental property.
Please call our office for late arrival instructions.
Late Arrivals: Please call our office
800-497-7321 for late arrival information.
Items in your condo:
Your condo will be supplied with
- 4
bath towels, 4 hand towels, and 4 washcloths per bathroom
- 4
dishtowels and 4 dishcloths in kitchen
- 1
roll of toilet paper and 1 bar of soap per bathroom
- 1
trash bag for every trash can
- Bed
linens
- Kitchen
is stocked with pots, pans, silverware, dishes, and glassware.
Along with major appliances, a blender, coffee maker and
toaster.
What to bring: paper towel, toilet paper, dishwashing detergent, dish soap, all purpose
cleaner, trash bags, laundry detergent, bath soap, shampoo, coffee pot
filters, hair dryer, beach items (towels, chairs, umbrellas, sunscreen).
Don’t forget your camera!
Check-out Procedures: Check-out time is 10:00 am on the day of departure.
- Please
return all keys, plus any parking permits to the PBP office by 10:00
am. Do NOT leave keys in the property.
All guests and belongings must be out of the property when the
keys are returned to our office. If
our office is closed when you check-out, simply drop your items in the
“key drop” slot next to our front door.
- To
avoid additional cleaning charges, please do the following before
departure:
- Remove
all food from refrigerator.
- Load
dirty dishes into dishwasher.
- Leave
furniture arranged as you found it.
- Remove
all garbage and put in the outside receptacle.
- Close
and lock all windows and doors.
- Please
leave the property neat and orderly.
Lockouts: If you lock
yourself out of your property after office hours, you will need to call
Lockmobile at 850-932-LOCK. You will be responsible for paying any
applicable fees directly to Lockmobile at the time they come out.
If you lock yourself out of your property during office hours, of
course we will be happy to come let you in at no charge.
Parking:
- Most
complexes have parking permits that you will receive at check-in.
There is a maximum of 2 permits per unit. Additional vehicles
will need to be parked in a public parking lot.
Display the permits on your dashboard or rearview mirror at all
times.
- Most
condos/townhomes prohibit boats, trailers, jet-skis, motor homes and
buses. If traveling with
any of these, please call PBP ahead of time to discuss other parking
options.
Garbage Removal: Please place
household trash in appropriate receptacles (trash chutes, dumpster, or
covered outside containers provided).
Grilling: Management and fire
codes prohibit charcoal or open fire grilling on or under decks or
porches, or within ten feet of any structure. Please check property for
designated grilling area.
Owner Closets: Each property has a
locked closet that has personal property of the owners. These locked
closets are not to be tampered with or entered into. If evidence is found
of disturbance/tampering into the owner closet, the penalty is $200.00
charged to the authorized credit card on file with your reservation.
Substitution: We reserve the right
to substitute comparable accommodations without notice or liability in the
event of a sale of the rental property or if the property becomes
unavailable. In these rare instances we will try to notify you of the
change. Units may not be
sublet.
Indemnity: PBP will not be liable for any
damages to rental property or furnishings, nor for injuries resulting from
any accident that may occur in or on the premises during the guest’s
occupancy. PBP will not be held responsible for acts of theft or vandalism
or other damages to the guest’s personal items left in the unit.
Items left in property: PBP is not responsible
for personal items left in a property. A $20.00 service charge plus
shipping costs are required if you request PBP to pick up and mail the
items back to you. Any items
otherwise unclaimed will be considered abandoned after five days from your
departure.
Pets: While our pets are important to us,
unfortunately we cannot accept them in our rental
properties. You will incur an
additional charge if any evidence of a pet is found in your unit or on the
premises. Having a pet in a
rental unit without previous permission will void the contract and
therefore be subject to eviction and forfeiture of any rental payments.
Units for Sale
: In the event a property you are renting is listed for sale, we may find
the need to show the property during your visit. We will make every effort
to schedule the showing at a convenient time so we do not disturb your
vacation.
Monthly Rentals: Some of our rentals do offer monthly rates which are available for the months of October, November, December, January and February.
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Pensacola Beach Properties Real Estate Rentals and Sales 50 Fort Pickens Road Pensacola Beach, FL 32561 Phone: 850-934-0099 or 800-497-7321 Fax: 850-934-1801 Email: info@pensacolabeachproperty.com office hours: M-F 8am to 5pm CST In Season Saturday 9am to 5pm |
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